Paper City Guide

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Paper City Guide Contact Support

Found a detail to correct, or need a hand with printing? We’d like to know.

A little help, before you go

Read the help articles for downloads, choosing an edition, printing and folding, or fixing QR links. Paper City Guide is free and needs no account.

Found a detail to correct?

Include the guide ID, version and language printed on your PDF, the detail that needs changing, and an official source if you have one. We support all ten Tokyo guides and historical versions.

Printing or website trouble?

Include what you tried, your paper size or device, and what you expected. You can choose these details in the form. Your message stays on this page if sending fails.

Questions about your visit

For current opening hours, tickets, accessibility or reservations, contact the destination through its official website. We can help with the guide itself.

Browse Paper City Guide help (English)

Send a request

Tell us what happened or what you would like to improve. We’ll reply by email.

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For example, name@example.com. We’ll reply to this address.

2–80 characters. Briefly describe the issue or request.

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10–2,000 characters. Tell us what happened and what you expected.

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